Churn Dashboard — ProfitSolv

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Churned Customers
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Active Customers

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Churned ARR
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Active ARR

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ARR Churn Rate
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Click to review churned

Churned MRR
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Churn Rate by MRR Bucket Annualized

Churn Rate by Months Active

Churn Rate — With vs Without Payments

Churn Rate — With vs Without Volume

Churn Rate — NextGen vs Classic

Churn Rate — On-Prem vs Cloud

Churn Rate by CS Rep

Churn Rate by NPS Bucket

Churn Rate by Sales AE

Churn Rate by Cancel Reason

		Account	Status	ARR	MRR	Product	CS Rep	Sales AE	NPS	Cancel Reason	Churn Month	Cancelled

Download the template (pre-filled with all churned accounts), update it in Excel, save as CSV, and upload. Supported columns: account_id, churn_month (YYYY-MM), status (churned / active / excluded), arr (number), note. Leave any cell blank to keep the current value.

CSV · matches your current churned accounts

Reconcile month: All accounts in the file will be marked churned for this month

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Drop your CSV here, or click to browse

.csv files only — export from Excel via File → Save As → CSV